Privacy Policy
Introduction
Next Unit Pro LLC ("we", "our", "us") provides professional handyman and home repair services. This Privacy Policy explains how we collect, use, and protect your personal information when you contact us, visit our website, or use our services.
Information We Collect
To provide you with the best service, we may collect the following information:
- Full Name
- Phone number
- Address or service location
- Details regarding your service requests
- Communication history (calls or SMS related to your project)
How We Use Your Information
We use the collected information solely to:
- Respond to your service inquiries and provide estimates.
- Schedule, confirm, and manage your appointments.
- Send service updates, technician arrival notifications, and follow-ups.
- Communicate directly with you regarding the requested services.
SMS and Voice Communications
If you voluntarily provide your phone number, you consent to receive calls or text messages related to your specific service request. Message frequency varies based on your interaction with our services. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP.
Data Sharing and Third Parties
We respect your privacy. We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes. Specifically, text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances. Your information may only be shared with our direct, trusted service providers (such as secure scheduling platforms) strictly necessary to operate our business, and they are bound by strict confidentiality agreements.
Data Security
We take reasonable and appropriate technical measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us directly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Company: Next Unit Pro LLC
- Phone: (916) 502-8181
- Email: support@nextunitpro.com