Every contractor knows the feeling: you're under a sink, hands full, and your phone rings. You can't answer. The caller moves on to the next result in Google.
That's not a small problem. Studies show 62% of callers won't call back if no one answers. For a contractor getting 20 calls a week, that's potentially 12 lost jobs.
What AI Phone Answering Actually Does
AI phone agents like Grace handle your incoming calls exactly the way a trained receptionist would — but at a fraction of the cost.
When a homeowner calls:
- Grace answers immediately — no rings, no voicemail
- Qualifies the lead — what service do they need? What's the location? What's the timeline?
- Gives a ballpark quote — based on your pricing rules
- Books an appointment — directly to your calendar
- Sends a confirmation text — to the homeowner
All of this happens in 2–3 minutes, 24 hours a day, 7 days a week.
Why It Beats Voicemail
Voicemail has a response rate below 5% for service businesses. Most people hang up before leaving a message. And even if they do leave one, you're calling back hours later — when they've already booked someone else.
AI answers immediately. In competitive markets like plumbing, HVAC, and handyman services, speed-to-answer is one of the top factors homeowners use to choose a contractor.
Multilingual Support
Over 40% of home service contractors in the US serve communities where English isn't the first language. Grace handles calls in English, Spanish, and more — so you never lose a lead to a language barrier.
What It Costs vs. What You Gain
A human receptionist costs $3,000–$5,000/month. An answering service costs $200–$600/month and often uses scripts.
Grace starts at $49/month with 50 minutes of AI call handling included. For most solo contractors, that covers every inbound call.
One booked job typically covers 6+ months of Grace.
Getting Started
You don't need to change your phone number or switch carriers. Grace connects to your existing number through a simple call forwarding rule.
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